Jamie Cras

I'm an Endpoint Engineer working mostly in the Apple ecosystem — macOS, Jamf, and all the moving parts behind managing devices at scale. I spend a lot of time automating things, digging through logs, and figuring out why something broke (and how to make sure it doesn't again).

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About Me

Who I Am

Hello!
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I'm Jamie Cras, an Endpoint Engineer working mostly in the Apple ecosystem — macOS, Jamf, and all the moving parts behind managing devices at scale.

I spend a lot of time automating things, digging through logs, and figuring out why something broke (and how to make sure it doesn't again).

Outside of work, I'm usually traveling or building something — side projects, little tools, or ideas I just want to see come to life. I like tech that's practical, a bit clever, and actually useful.

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My Resume

Education

B.Sc. in Networking Applications and Services

Technological University Dublin | 2015 – 2016

Focused on mobile applications, embedded systems, and assistive technology. Final project: a numerical simulation of molecular motion.

B.Tech. in Networking Technologies

Technological University Dublin | 2012 – 2016

Studied Cisco networking, web development, security, and electronics with a strong foundation in programming and business tech.

Skills

Technical Skills

Jamf, macOS, MDM, Bash, Python, JavaScript, Linux/Unix, Windows, Active Directory, Office 365, Jira, Confluence, Automox

Soft Skills

Cross-functional collaboration, documentation, onboarding leadership, problem solving, adaptability, public speaking

Professional Experience

Endpoint Engineer

HubSpot | Sep 2021 – Present

Own the Jamf environment, scaled out MDM across thousands of endpoints, and write the automation scripts that keep onboarding and security running smoothly.

Senior HelpDesk Technician

HubSpot | Apr 2021 – Sep 2021

Provided global IT support, trained team members, and documented systems while managing escalations and improving support processes using tools like Jamf, Okta, and ServiceNow.

HelpDesk Technician

HubSpot | Dec 2019 – Apr 2021

Managed onboarding for EMEA new hires, served as DEP lead, and maintained SLA performance while delivering technical training and support.

Certifications

Jamf 300 Certification

Jamf | 2023

Jamf 200 Certification

Jamf | 2021

My Portfolio

Ryddle - Daily Riddle Game

Ryddle - Daily Riddle Game

A daily riddle game — you get a clue, guess the answer, and share how you did. Has timed rounds, streaks, and a simple interface. Built with React.

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